Privacy Policy for Merfal Hotel in Saudi Arabia
1. Introduction
Merfal Hotel is committed to protecting the privacy of our guests and visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with us through our website, booking platforms, and during your stay at our hotel.
2. Collection of Personal Data
2.1. We may collect personal data such as your name, contact information, payment details, and any other information necessary for making reservations or providing services to you.
2.2. We may also collect information about your preferences and interests to personalize your experience with us.3. Use of Personal Data
3.1. We use your personal data to process reservations, provide services, and communicate with you about your stay at Merfal Hotel.
3.2. Your data may be used for marketing purposes, with your consent, to inform you about promotions, special offers, and events at the hotel.
3.3. We may use your data for internal analytics and improving our services based on customer feedback.4. Data Protection
4.1. Merfal Hotel implements appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
4.2. We adhere to the Personal Data Protection Law (PDPL) in Saudi Arabia and ensure compliance with international data protection standards.5. Sharing Personal Data
5.1. We may share your personal data with trusted third parties such as payment processors, marketing agencies, and service providers to fulfill your requests and improve our services.
5.2. Your data will only be shared with third parties who have agreed to maintain the confidentiality and security of your information.6. Data Retention
6.1. We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
6.2. If you have not interacted with Merfal Hotel for a certain period, we may delete your personal data in accordance with our retention policy.7. Children’s Privacy
7.1. Merfal Hotel complies with the Children and Incompetents’ Privacy Protection Policy to safeguard the privacy of children and individuals who may not be able to provide consent.
7.2. We do not knowingly collect personal data from children without parental consent.8. Updates to Privacy Policy
8.1. Merfal Hotel reserves the right to update this Privacy Policy to reflect changes in our data processing practices or legal requirements. Any updates will be communicated through our website.9. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal data, please contact us at [email protected]Effective Date: [Current Date]By using our services and interacting with Merfal Hotel, you agree to the terms outlined in this Privacy Policy.